TAMBEL / QUESTIONS
A closer
look.
Details about the objects, the process and your order.
What materials are used?
Materials vary from piece to piece. Each product page lists its stone and metal. Contact the atelier for any detail that is not shown.
Are all pieces the same?
The collection explores individual objects. Refer to the edition information on each piece to understand its availability and character.
How do I choose the right size?
Check the size information on the product page. If it says custom, speak with the atelier before ordering so the intended fit can be confirmed.
How long will my order take?
Dispatch and delivery times are still being finalised for this preview. A confirmed estimate should be provided before a real order is placed.
Where do you deliver?
Delivery destinations and shipping rates will be confirmed when the store is ready. This preview does not establish delivery availability.
How should I care for a piece?
Care depends on the stone and metal. Ask the atelier for guidance specific to your object and avoid treating all pieces in the same way.
Can I return or exchange an object?
The return and exchange terms are still being prepared. Please confirm the applicable terms before placing an order.
Do I need an account?
The current checkout allows guest purchases. An account can be useful for order history, but it is not necessary to explore the collection.
Can I see more photographs or a 3D view?
Additional photographs will be added only after they have been confirmed for the exact piece. The current 3D study is an experimental atelier prototype, not a product replica.
Something else on your mind?
Contact the atelier ↗